Delivery of goods
Available delivery methods:
- Omniva with postal machine
- Venipak postage machine
- LP Express postage meter
- Venipak courier
Collection of goods in our stores:
- In Vilnius, Kauno st. 17-3
Orders from our warehouse are delivered within 1-2 days, except when the goods are ordered. In this case, the product is ordered and the delivery time is extended to 4-8 days. Parcels are collected only on working days (from Monday to Friday).
Payment on delivery. If you chose payment at the time of delivery and did not pick up the package twice, further shipping with the option of payment is no longer possible . The order will be processed only after the order has been paid in advance.
After selecting the delivery method "Pickup in Vilnius store", you must receive an e-mail. e-mail messages that the package is ready and that it can be picked up.
If the product you ordered is not in stock, we will contact you and inform you that the delivery may take longer. The maximum delivery time should not exceed 2 weeks.
Please note that according to the law, couriers, drivers are not obliged to lift/unload goods or help carry goods to the apartment, which weigh more than 30 kg. Please make sure that there is a person nearby during the delivery who will help you bring the goods to the premises or place you need in the event that there is no suitable access to the premises for a freight elevator.
*Products are delivered throughout Lithuania, except for the Curonian Spit. Goods are delivered to the Curonian Spit according to a separate agreement.
We ask customers to specify the exact delivery address and contact phone number. FREE DELIVERY!
The condition of the product MUST be checked during delivery with the presence of the courier! When violations are found, it is necessary to record them. When receiving the ordered goods, check the condition of the shipment. If you have any comments regarding the packaging of the product, the quantity of the product, or if you see that the packaging is damaged, crumpled, wet or otherwise externally damaged, please immediately inform the courier representative during delivery, request a defect-claim form from the courier and give it to the courier to sign after filling it out. Otherwise, claims for damaged goods will not be accepted.